MPOWER – the individual customer portal


The central MPOWER customer portal with integrated eShop provides easy and secure access to many functions – with just one login and without you having to install anything. Via the cloud-based communication platform, you have access to spare parts orders, service activities, access to spare parts catalogues and operating instructions or access to production data. You can conveniently monitor your plant via tablet, computer or smartphone and take immediate action in production.

The advantages of the new MPOWER customer portal at a click:

  • Flexible accessibility, the right information at anytime and anywhere  

  • Fast, uncomplicated and secure access to many functions with just one login  

  • Central platform for communication with Muller Martini  

  • Integrated eShop, which continuously receives new functions  

  • Quick and easy contact with Muller Martini customer service 1) 

  • Direct access to machine-specific documents 2) 

  • Representation of the installed machinery  

  • Current production information in an overview 1) 

  • No installation and no updates necessary
     

1) requires a valid remote contract
2) Delivered with new machines

eShop – fast and reliable

Spare parts procurement is much more convenient for you thanks to MPOWER with integrated eShop: around the clock, you can query prices and availability of articles, request quotations, trigger orders and track the delivery status at the touch of a button. Our original spare parts meet all quality requirements for your machine and are delivered as quick as possible.

All important documentations

In MPOWER, you have direct access to all essential technical documentation of your plant. This includes spare parts catalogues and operating instructions as well as electrical diagrams of your machines. If necessary, a powerful search function supports you in quickly finding the relevant information. For new machines, the documentation has been available in MPOWER since 2021. Subsequent deliveries for older machines are available on request.

Soon to come: eCall – Support at the touch of a button

With the practical eCall function, you get service and support at the touch of a button. With a simple click, the service request is started and our service specialists can take care of your technical problem. In the MPOWER portal, the current service requests are clearly displayed with their respective status. This considerably reduces the time span from the occurrence of a problem to its solution.

Please note:

MPOWER includes chargeable modules/functions as well as modules/functions that require an MMRemote contract. Not all modules are currently available in all countries. Details can be found in the module list below.
The country list also shows the countries, from which you as a customer can currently use MPOWER. This list is constantly being expanded to include further countries.
 

Country list
 
Module list
 

 

Your fastest way to MPOWER registration
MPOWER is just a few mouse clicks away. As an existing Muller Martini customer, register quickly and easily for MPOWER via the following registration page
 
  Register now